Chief Operations Office Undergraduate Intern

Purpose of Job

USAA’s 10-week, summer internship program offers college students the chance to discover what it’s like to work at a Fortune 100 company and leading financial services organization. Our interns deliver innovative solutions to real business challenges, and build enduring relationships with their manager and an assigned mentor. While gaining insight into the service of the military community and USAA’s noble mission, interns are immediately part of USAA’s collaborative culture. Spend your summer at USAA and gain a career where you can make a difference!

Assists with the development and implementation of solutions to influence business decisions for relevant CoSA or line(s) of business. Assists with the development of best in practice solutions to business challenges. Helps to Identify opportunities to change, enhance, or streamline exiting business programs. Acts as a functional resource to assure proper compliance with processes and regulatory requirements.

Potential placement areas include: Property & Casualty (P&C) Insurance, Investments, Banking, Enterprise Business Solutions, Sales & Service Strategy, Project Management, Process Excellence and Relationship Management.

Job Requirements


Identifies opportunities and/or implements business solutions to meet business needs.
Researches, plans, develops, implements, and administers rules, requirements, procedures, contracts, and processes to ensure compliance, product competitiveness, profitable growth and adherence to USAA's commitment to being World Class.
Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts.
Develops test strategies and criteria, and assists with test execution, defect prioritization and resolution.
Coordinates with appropriate stakeholders and program/project sponsors to help ensure successful product & initiative implementation.
Supports the facilitation of training, communications and related activities.

Minimum Requirements

Currently pursuing a bachelor's degree at an accredited university in Finance, Statistics, Business Administration, Economics, Data Analytics, Management Science, Entrepreneurship, or other relevant discipline with an expected graduation date of August 2019 or later.

Minimum Experience:
Up to 2 years relevant product or industry experience.
Foundational knowledge of relevant industry technology applications.
Foundational experience developing solutions and recommendations that will increase efficiency and improve business decisions.
Foundational knowledge of Microsoft Office tools