Communications Advisor Lead

Purpose of Job

Plans and implements strategic communications programs for business or enterprise initiatives. Provides counsel and advice regarding communications plans, strategies and/or tactics to support business and enterprise objectives and priorities. Manages multiple relationships and communications channels to ensure products, services and/or business initiatives are effectively positioned with internal and/or external audiences.

We are currently seeking a talented Communication Advisor I for our San Antonio, TX location.

Job Requirements

  • Develops, maintains, and implements complex communications programs/plans that identify key messages, target audiences and intended outcomes.
  • Assesses program or plan effectiveness.
  • Works closely with all stakeholders and business partners to integrate and align deliverables with communications plans and programs.
  • Resolves issues and navigates obstacles to deliver work product.
  • Writes, edits, and/or oversees development of appropriately styled communications.
  • May coordinate necessary approvals and/or produce and deliver critical messages for senior leaders.
  • Uses technical and business knowledge proficiency to provide communications guidance to clients and business partners.

Minimum Experience:

  • Bachelor's Degree in Communications, Journalism, Marketing, or a related field required or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 8 or more years of corporate communications, public relations, journalism/news media, or related work experience.
  • Subject-matter-expert level communication skills, including experience producing content for multiple channels
  • Significant experience consulting with senior management in a business environment
  • Subject-matter-expert project management skills.
  • Subject-matter-expert knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required.
  • Subject-matter-expert level of business acumen in the areas of the business operations, industry practices and emerging trends required.
  • Expert project management skills.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Experience

  • Advanced writing and editing  
  • Advanced graphic design (digital and print)
  • Video production and editing
  • Digital content management
  • Collaboration software/tools (e.g., SharePoint, Yammer, Chatter, Slack)
  • Communications measurement and analytics
  • Campaign and event support

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 6/17/18 by 11:59 pm CST time.