Director, Compliance - CFO, TAX, ICFR

Purpose of Job

We are currently seeking talented Director, Compliance for our San Antonio, TX, Addison, TX, Phoenix, AZ, Tampa, FL (Crosstown) or Remote facility.

The Director of Enterprise Compliance and Operational Risk Testing – CFO, Tax, ICFR will lead the transformation of compliance and operational risk testing of USAA tax and Internal Controls over Financial Reporting (ICFR) into a central corporate function. Successful candidates have strong business acumen, possess deep knowledge of taxation and ICFR practices, and superior organizational skills to create a sustainable, repeatable test program. The incumbent will oversee a team who performs detective operational risk and compliance testing on ICFR, taxation, and Chief Financial Officer functions at USAA. Develops employees through regular coaching and feedback leading to a cycle of continuous improvement.

Manages and leads a staff in the development and implementation of strategic and tactical solutions to protect and minimize operational compliance risk to USAA. Provides operational compliance oversight for USAA, its affiliates, and USAA partnerships with external companies. Builds effective relationships with industry and regulatory authorities.

Job Requirements

  • Provides oversight and manages the changing regulatory environment.
  • Directs the review of state and federal regulatory compliance requirements to include analysis of business impact/operational risk assessment for enacted laws/regulations and recommended company compliance actions to insure regulatory compliance.
  • Proactively identifies strategic and tactical regulatory solutions by providing compliance subject matter expertise for CoSA project/process/product initiatives.
  • Identifies compliance action plans that have regulatory impact on the company's business.
  • Directs research and feasibility studies to assess regulatory compliance impacts and recommended actions on CoSA initiatives.
  • Directs the implementation of appropriate strategic/tactical solutions for compliance business requirements.
  • Ensures adoption and identifies any outstanding compliance issues.
  • Directs the monitoring and managing of regulatory requirements and reporting.
  • Manages federal/state regulatory agency relationships to obtain regulatory approvals and provides required regulatory feedback.
  • Provides oversight for compliance adherence through self assessment programs and examinations.
  • Responsible for personnel actions for staff to include hiring, coaching, employee development, recognition, performance management, promotions, dismissals, and disciplinary action.
  • Determines action(s) required to best allocate resources.
  • Develops, monitors, and analyzes budgetary and/or operation performance of department resources.

Minimum Requirements

  • Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
  • 8 or more years of industry experience
  • 3 years of leadership experience; develop and manage talent

*Qualifications may warrant placement in a different job level.*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.


  • Bachelor’s degree
  • MBA in Finance or Accounting
  • Active Certified Public Accountant
  • 2-3 years of Compliance testing experience
  • 2-3 years of experience designing test scripts
  • Big Four experience a plus
  • Acquisition and maintenance of applicable licenses or certifications
  • Advanced user of Microsoft Office
  • Ability to communicate complex ideas and issues to stakeholders in a clearly articulated, easy-to-understand written format
  • Experience interfacing with executive management and regulators

***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 11/18/18 by 11:59 pm CST time.