Director, Financial Investigation Unit (FIU) Anti-Money Laundering Detection

Purpose of Job

We are currently seeking talented Director, Financial Investigation Unit (FIU) Anit-Money Laundering Detection for our San Antonio, TX facility.

Develops, implements, and administers detection and investigative processes and procedures in matters related to delivering best-in-class Anti-Money Laundering (AML) enterprise services. Directly impacts USAA's strategic goals in ensuring risk mitigation and financial security for USAA and the association through identification and reporting of suspicious financial activity relating to money laundering, terrorist financing and human trafficking. Provides AML program operational oversight and compliance solutions for USAA and its affiliates.

Job Requirements

  • Develops unit strategy and provides direction to support AML & OFAC's mission and goals to include the investigative process, assignment of investigations, investigative analytics and regulatory reporting.
  • Ensures an operationally effective enterprise AML program.
  • Uses an operational risk management approach, develops and designs controls, and performs quality assurance and self testing.
  • Develops, monitors, and analyzes budgets, operational performance and scorecards, to identify and implement solutions for program improvements and corrections and to best allocate department resources.
  • Directs the implementation of appropriate tactical and operational business compliance requirements, including written supervisory procedures adherence.
  • Ensures adoption and collaborates with cross-functional business partners to resolve AML or BSA (Bank Secrecy Act) compliance issues.
  • Ensures independent and impartial investigations are conducted and confidentiality maintained.
  • Briefs law enforcement, executive leadership, department, and corporate staff on the status of investigations, and regulatory requirements.
  • Coordinates the use of investigative resources to achieve unit and company objectives.
  • Maintains expert knowledge of specific requirements imposed by government agencies.
  • Maintains a strong knowledge on the technical aspects of various investigative techniques and how they may impact the organization.
  • Interacts with all levels within the company, and acts as the subject matter expert on investigative techniques, and regulatory requirements.
  • Consults with other members of the security/investigative functions, business units and field personnel.
  • Acts as liaison with state, local and Federal law enforcement and industry organizations regarding investigative analytics, regulatory requirements, and other investigative matters.
  • Ensures regulatory and reporting requirements are met under enterprise AML program.
  • Oversees key service providers and vendor relationships.
  • Responsible for personnel actions for staff to include hiring, coaching and employee development, recognition, performance management, promotions, dismissals, and disciplinary action.

Minimum Requirements

  • Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
  • 8 or more years of professional work experience in Banking, Investment or Insurance industries
  • 2 or more years management experience
  • Operational management and suspicious activity detection experience

*Qualifications may warrant placement in a different job level.*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.


  • 5 years of experience in BSA Compliance Management
  • ACAMS or CFE certification
  • Experience building an Anti-Money Laundering Detection team to meet regulatory expectations
  • Experience in managing teams in multiple locations

***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 09/03/18 by 11:59 pm CST time.