IT System Engineer – Mid Level

Purpose of Job

IT System Engineers – Mid Level are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. IT System Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, IT System Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters.

We are currently seeking a talented IT System Engineer – Mid Level for our San Antonio, TX location.

Job Requirements

  • Independently installs, customizes and integrates commercial software packages.
  • Facilitates root cause analysis of system issues.
  • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
  • Learns to create system documentation/play books and attends requirements, design and code reviews.
  • Receives work packages from manager and/or delegates.
  • Identifies ideas to improve system performance and impact availability.
  • Resolves complex technical design issues.
  • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews.
  • May serve as the subject matter expert on development techniques.
  • Partners with experienced team members to develop accurate work estimates on work packages.
  • May serve as a mentor on procedural matters to less experienced internal and third party team members.
  • May assist experienced team members with the delegation of work packages.

Minimum Qualifications

  • Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 4 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Qualifications

  • 4 or more years of experience working with Oracle/SQL
  • 4 or more years of experience working with ETL tools such as DataStage, etc.
  • 4 or more years of Unix experience
  • 2 or more years working with Reporting Solutions such as Tableau, Business Objects, etc.
  • 1 or more years of experience configuring/integrating vendor applications
  • Exposure to Governance, Risk, and Compliance (GRC) Applications
  • Previous experience communicating requirements with business leaders and vendor companies

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 10/25/18 by 11:59 pm CST time.