Strategy Engagement Director - HR & Talent

Purpose of Job

We are currently seeking talented Strategy Engagement Director - HR & Talent for our San Antonio, TX facility.

Utilizes expertise, industry experience, especially in the area of HR and Talent transformation, analysis and innovation to provide insights that inform and develop strategy recommendations to internal clients. Develops fact bases, articulates hypotheses and underlying assertions. Leverages analytics, executes work plans, delivers final outcomes, recommendations, and action plans for the client. Effectively collaborates with LOB/Staff area project champions and key stakeholders to maximize execution likelihood and impact of the strategy.

Job Requirements

  • Leads definition and decomposition of problem statement into key hypotheses, assertions and key work streams working backwards from where the leverage is thought to be. Assembles key participants and facilitates cross-functional teams in the strategy development.
  • Leads highly complex strategy initiatives typically requiring confidentiality and enterprise-level visibility.
  • Assists Leadership to facilitate scoping/framing sessions.  Works closely with teams and resources to achieve milestones within established timeframes.
  • Leads and/or oversees analytic work streams, partnering with key teams to uncover and interpret strategic insights. 
  • Continuously leverages expert data-driven problem solving techniques and analytical rigor, to manipulate, interpret, and study competitive intelligence and business data to translate into insights for strategy development. Leverages data assets, competitive intelligence, consumer/segment intelligence, economic/financial intelligence, and market trends to drive insights, hypotheses validation or refinement, and ultimately the answer to the case.
  • Actively manages ambiguity and consistently seeks to drive clarity amongst team, partners and key stakeholders.
  • Proactively communicates high quality updates to key stakeholders, to include senior level executive stakeholders.
  • Collaborates with key stakeholders and LOB leaders to deliver written and verbal recommendations to senior executives that provide clear guidance on strategy timeline, owners required investments, and expected results.
  • Mentors less experienced members of the team.

Minimum Requirements

  • Bachelor's Degree in a Business, Engineering or Science discipline required.
  • 8 or more years of business experience demonstrating proficiency in technical consulting skills Or Master's Degree in a Business or a related discipline  and 6 or more years business experience demonstrating proficiency in technical consulting skills Or
    Master's Degree in a Business or a related discipline  and 2 or more years experience of strategy consulting experience
  • Proven track record in project execution environment.
  • Proven track record influencing business decisions
  • Subject Matter Expert with Technical Consulting Skills:  Hypothesis-driven problem solving; Primary Market research (e.g. interviews); Secondary Market research (e.g. desk research); Data analysis (e.g. what-if, sensitivity, etc.); Synthesis (e.g. so what?) ; Pyramid Principle / Story Telling; Written Communications; Visual display of quantitative information; PowerPoint / Excel; Presentation skills; Meeting Leadership; Verbal Communications;  Teaming ; Project Planning

*Qualifications may warrant placement in a different job level.*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.


  • Master's Degree in a Business or a related discipline and 2 or more years experience of strategy consulting experience, especially as it relates to advancing Organizational Change and Talent Transformation, Operating Model, Organizational Health and Effectiveness.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 08/07/18 by 11:59 pm CST time.