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Customer Service Claims Representative

Overview

Our Insurance team takes care of the people who have taken care of our country. We’ll look to you to evaluate, negotiate, and settle insurance claims presented by or against our members. You’ll be part of a supportive, collaborative culture built on trust and flexibility. Make a difference in the lives of our members while earning outstanding pay, receiving great benefits, and exploring opportunities for career growth.

  • Full Time
  • Minimal
  • 34 Days PTO (including 2 volunteer days)
  • Up to 8% 401(k) Match
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Customer Service Claims Representative at USAA? Review the top traits we’re looking for and see if you’re the right fit

  • Collaborative
  • Analytical
  • Detail-oriented
  • Strategic
  • Results-driven
  • Focused

Career Path

Testimonials

“As a member of USAA’s insurance team, it’s rewarding to help members when they need us most. After a catastrophe, we’re there to guide them through the process of getting their life back to normal. Whether they’ve lost their home, their car, or more, it’s an unbelievably rewarding feeling to step up and help those that have served.”

— Nicholas S.
USAA employee sitting at an office desk USAA employee leaning over and checking a car window

Benefits that keep you balanced

  • Our employees’ health matters to USAA. USAA offers medical, dental, & vision insurance to provide comprehensive coverage to get the help you need.

  • Retirement plan with up to 8% match.

  • We offer programs focused on developing, attracting, and retaining diverse talent.

  • 34 days PTO including 2 volunteer days.

  • Our collaborative environment runs on your unique perspectives.

  • A Paid Time Off program that puts you in control.

Be a part of our culture

  • Diversity and Inclusion We work together to create an environment that welcomes diverse perspectives and talent.
  • Corporate responsibility Our corporate responsibility programs share a common purpose of giving back to the military community.
  • Balance and wellness Our benefits help you live your life to the fullest while balancing work and personal goals.
  • Educational opportunities We foster a culture of learning, inspiring you to further develop your skill set and education.

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