Director, Audit Services - AML

Purpose of Job

We are currently seeking a talented Director, Audit Services – AML for our San Antonio or Plano, TX facility.

The Director, Audit Services manages the planning and execution of multiple audit engagements for a designated staff agency or line of business. This role is responsible for overall employee performance management of unit employees to include audit excellence and the development of effective team relationships. In addition, a Director in Audit Services filters key information to audit executives and participates in the validation of the annual plan to ensure appropriate coverage.

Job Requirements

  • Accountable for delivery and execution of applicable audit plan/reports and ensuring appropriate risks are covered including follow-up of issues. Responsible for updating the audit universe risk assessment and plan. Accountable for decisions around proactive assurance and business monitoring at COSA level.
  • Addresses issues escalated by team members, manages disagreements and gains appropriate resolution to complex issues with stakeholders across the enterprise. Advises senior leadership as appropriate.
  • Coordinates with other Assurance Audit leaders on quality, resources, and coverage.  Drives linkages across the organization, coordinating information and data sharing with the Insights and Delivery team.
  • Partners with, develops and maintains effective working relationships with key stakeholders across the enterprise to ensure audit objectives are effectively met and contribute to the overall mission of USAA.
  • Directly manages, selects, and develops staff responsible for conducting audit plans for a line of business or staff agency, to include preparing and providing performance evaluations, coaching, recognition, and performance management.
  • Directs team in month end reporting process (i.e. ensuring issues are updated, time entry is complete, report status and prioritization are up to date). 
  • Accountable for quality with final signoff of work papers; propose the risk assessment of the entity; approves the scope of the audit. 
  • Leads the implementation and monitoring of audit process and performance standards; identifies and recommends internal audit process improvements.

Minimum Requirements

  • Bachelor's degree in Accounting, Finance, Information Technology or other relevant field or Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
  • 8 or more years of progressive audit, financial, insurance, banking, information technology or related business experience
  • 3 or more years of direct team lead or management experience required
  • Subject-matter-expert with broad and comprehensive experience in audit techniques, assessing internal controls, and business/ information technology risks.


  • 5-7 years of direct experience working with BSA / AML compliance and expert in-depth knowledge with relevant regulations and regulatory expectations
  • Experience working with federal regulators such as the OCC and Federal Reserve
  • Knowledge of OFAC regulations
  • Experience working in relevant, but non-traditional audit roles, such as compliance testing and quality assurance within first or second line compliance functions
  • Preferred designations include CAMS (Certified Anti-Money Laundering Specialist) or other relevant business designation

***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.