Executive, IT Operations

Purpose of Job

Responsible for all information technology operations activities, including computer operations, data and operations support. Monitors budgets and expenses within department and is accountable for meeting budget goals. Recommends input to policy principles and budget constraints. Provides expertise to departments regarding policies and procedures, problem resolution, and methods.

Job Requirements

  • Directly manages individual contributors and/or people managers within a sub-functional team.
  • Performs workload management and prioritization duties in support of operations for the functional area assigned.
  • Demonstrates executive-level thought leadership, strategy development, and operational planning.
  • Applies subject matter expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives.
  • Leads broad functional projects.
  • Develops functional policies, procedures and guidelines.
  • Identifies opportunities and facilitates major improvements to processes and systems.
  • Performs highly complex tasks under minimal supervision and has discretion to deviate from established procedures and guidelines.
  • Serves in an executive leadership capacity and has responsibility for performance management and professional development activities for subordinate workers.

Minimum Requirements:

  • Bachelor's degree required.
  • 10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required.
  • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.
  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.
  • Executive-level business acumen in the areas of business operations, industry practices and emerging trends required.

Preferred Requirements

  • 4 or more years of Agile software development practice.
  • Expertise in software development life cycle policies and practices.
  • Experience with IT governance frameworks for change and release management, such as COBIT and ITIL.
  • Experience with automation of software development pipeline capabilities, including development tooling, quality assurance, continuous integration, and continuous delivery technology.
  • Experience as a software developer for large scale enterprise systems.