Senior Enterprise Policy Coordinator

Purpose of Job

We are looking for a talented Sr Enterprise Policy Coordinator for our San Antonio location or remote employee.

The coordinator engages in the planning, execution, and delivery of programs and projects intended to accomplish business goals and objectives within prescribed timeframes and budgets. Develops an advanced understanding of how project activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key stakeholders and project/program teams to ensure objectives are met.

Drives implementation of multiple, complex policy program initiatives working closely with cross-functional teams to achieve program milestones. Plans, directs and coordinates policy program activities through the development of project plans to accomplish goals within prescribed timeframes. Maintains relevant policies, standards and procedures, and oversees the business lines adherence to governance requirements. Executes reporting, training, and communication related to policy governance expectations.

Job Requirements

  • Drives implementation of multiple, complex project/program initiatives, working closely with cross-functional teams and resources to achieve multiple program and project milestones within established timeframes.
  • Plans, directs, and coordinates activities for complex programs and projects through the development of project plans intended to accomplish goals and objectives within prescribed timeframes and budgets.
  • Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators.
  • Communicates with project stakeholders and executive/senior management, and provides insight on issues through root cause analyses.
  • Facilitates collaboration on creative alternatives to project challenges with subject matter experts
  • Removes obstacles and impediments to ensure business and operational objectives are met.
  • Drives adoption and challenges standards.
  • Identifies and applies best practices and needed process improvements.
  • Establishes advanced capabilities in program and project design where possible.
  • Ensures compliance with company policies and procedures.
  • Monitors project execution to deliver incremental business value.

Minimum Requirements

  • Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • Demonstrated experience influencing business decisions.
  • 6 or more years experience developing, implementing, maintaining and improving policy governance frameworks and drafting policies, standards and procedures.

*Qualifications may warrant placement in a different job level.*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred

  • Experience operating in large financial services firms or other highly regulated industries
  • Experience working with policy management systems and GRC tools. (i.e. MetricStream) 
  • Advanced degree, MBA or JD
  • Experience developing and maintaining training programs and materials
  • 4 or more years relevant experience in project or program management

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 08/07/18 by 11:59 pm CST time.