P&C Product Management Manager - Personal Lines State Management

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated P&C Product Management Manager for the Personal Lines State Management team, you will support the achievement of property and casualty (P&C) insurance profit and growth targets in assigned state(s) or geographic region. Assists in development of strategic vision and tactical plans which profitably expand USAAs product line market share. Focuses on state-specific competitive and financial critical metrics to anticipate and react to potential trends. Identifies chances to create regional impacts across P&C, which drive standard methodologies and innovation across the organization.

This position can work remotely in the continental U.S. with occasional business travel.

What you'll do:

• Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.
• Answers financial and customer-related questions from key team members using multiple data sources including SAS, SQL, Tableau, R, etc.
• Collaborates with internal team member’s partners to develop insights to develop and complete multi-year state strategy. Engages with external regulators to bring strategic actions to market.
• Analyzes data with internal partners, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key findings.
• Builds reports using data tools to supervise business performance and communicate results.
• Identifies emerging themes, internal and external trends to improve performance and minimize risk.
• Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.
• Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
• Serves as a resource to team members by providing mentorship and training on processes and procedures in support of product line initiatives.
• Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 4 years of product or program management experience. 
• 3 years of P&C experience.
• Working experience in creating product briefings and presenting to executive leadership.
• Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
• Competent knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

• 4 or more years of Property & Casualty experience, particularly in one or more key functions (e.g., Product Management, Pricing, Underwriting, Finance, etc.).
• Confirmed sophisticated data analytical experience and the ability to demonstrate the skills for pulling data as well as analyze trends to make recommendations to leadership.
• Proficient knowledge of SAS, SQL, Tableau, or similar software.
• Highly effective communication and salesmanship skills leverages to guide, mentor, and influence business improvement.
• Demonstrated Bias for Action in an environment of ambiguity.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160.00 - $189,530.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.