Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking a highly motivated and experienced Business Risk and Controls Advisor at the Mid Level to join our dynamic team. In this critical first-line-of-defense role, you will partner with Compliance and Risk Management, Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. You will play a key role in ensuring the effectiveness of risk and compliance management programs, contributing significantly to the organization's overall risk posture.
This role's responsibilities will include:
- Partnering with business leaders to ensure adherence to established risk frameworks.
- Supporting the Issue Management Lifecycle, including identification, creation, support, and closure of issues.
- Monitoring first-line-of-defense activities to minimize risk exposures.
- Providing risk and compliance guidance to business partners.
- Leveraging data-driven insights to identify and address key risks.
- Collaborating effectively with cross-functional teams and external stakeholders.
- Contributing to the ongoing enhancement of risk and compliance management programs.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based out of our San Antonio, TX headquarters. Relocation assistance is not available for this position.
What you'll do:
- Advises the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
- Performs ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key risk metrics to evaluate the effectiveness of established business controls.
- Performs risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.
- Partners with business owners to assist them in the identification of control failures and assesses the impact.
- Assists with translating control deficiencies into action plans and facilitates effective and timely risk remediation through action plan oversight; provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.
- Maintains processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.
- Provides control oversight to ensure compliance with laws and regulations.
- Serves as a resource to team members.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 4 years of experience supporting risk-related, compliance-related, or business control design activities; OR 4 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline.
What sets you apart:
- Subject Matter Expert (SME) understanding of Industry-wide Risk Management Frameworks
- Strong familiarity of the issue management lifecycle
- Proven ability to create and advise on process, risks, and controls, identify emerging risks and issues
- Proven ability to build strong relationships with business partners and teammates and influence change Proven ability to communicate effectively across the 1st, 2nd, and 3rd Lines of Defense and build collaborative relationships
- Experience analyzing, writing, editing procedural documentation
- Strong critical thinking, organizational and communication skills with ability to work cross collaboratively and functionally
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $77,120 - $138,810.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
