Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Development Product Owner Senior to support the Treasury Operational Planning & Execution team.
In this role you will be a direct representative of the business for the Agile team that is driving the implementation of USAA’s accounts payable integration layer and the retirement the legacy ERP application. You will attain, understand, and communicate business vision and understand the SOW to write and refine user stories and features, prioritize the backlog, provide guidance to technical teams and be the bridge to the Program and Portfolio layers. You will use critical thinking, problem solving, and Agile principles to partner with stakeholders, subject matter experts, and the development team implement home grown solution to integrate with USAA’s new payment engine for corporate and member disbursements while also maintaining and eventually retiring the legacy application. You should possess a proficient knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
This position can work remotely in the continental U.S. with occasional business travel.
What you'll do:
- Works with business and Subject Matter Authorities to understand business strategy and vision and then writes, refines, accepts, and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
- Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
- Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
- Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers, and others to develop, implement and release in alignment with program and/or product road maps.
- Partners with sponsors, team members, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area.
- Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
- Works with different technologies, internal and external to have oversight of development, testing and controls.
- Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
- Coaches and mentors other Product Owners.
- Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required-10 years total) may be substituted in lieu of degree.
- 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
- Advanced knowledge of Microsoft Office products, applicable databases, and product management tools.
- Solid knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
- Experience analyzing business requirements, process flows and use cases to see opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
- Sophisticated knowledge and demonstrated use of Process Engineering methodologies.
- Strong ability to independently work to capture business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
- Experience in analyzing business requirements and ability to find opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.
What sets you apart:
- Experience working cross functionally with IT and business partners to deliver product results.
- Experience supporting multiple Agile teams at once.
- Prior experience in a Product Owner or Product Management related role.
- Experience working within JIRA, Clarity, or similar work management tools.
- Familiarity with the Peoplesoft Accounts Payable module.
- Familiarity with USAA member and corporate disbursements, or other complex payment ecosystems.
- Previous payments or money movement experience, preferably supporting EFT and check disbursements.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160.00 - $189,530.00.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
