Merchant Payment Fraud Analyst Lead - Insurance Merchant

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Merchant Payment Fraud Analyst Lead Analyst, you will be responsible for identifying, analyzing, and mitigating fraudulent activities across merchant (property & casualty and life insurance) payment channels. Protects the organization’s financial assets and reputation by monitoring inbound and outbound payment transactions, investigating suspicious activities, and developing strategies to prevent future fraud.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: San Antonio TX.

Relocation assistance IS available for this position.

What you'll do:

• Develops, implements, monitors and socializes any potential fraud patterns in merchant payment transactions for multiple payment rails – primarily Checks, ACH, Credit cards and debit cards. Assess new and emerging fraud patterns from payments data.
• Leads and facilitates projects and process transformation initiatives to strengthen the fraud prevention strategies.
• Provides subject matter expertise to the team and other stakeholders in data science, machine learning, network analysis and other advanced approaches over large datasets to facilitate the detection of fraud.
• Assesses, configures, and implements fraud strategies to prevent and detect fraud and security schemes across a variety of payments products (including digital currencies and wallets, ACH, wire, credit cards, checks.)
• Designs fraud management reporting, including reporting in the management of regulatory obligations.
• Writes complex fraud prevention rules, back-tests and implements in collaboration with the larger payment team. Evaluates the efficacy of fraud detection models that may be in use.
• Leads the development and delivery of complex written and oral communications on fraud risks.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years relevant work experience in payment fraud analysis, risk management specifically related to payments fraud, or financial crime investigation.
• Subject matter expertise and demonstrated experience with data analysis including the ability to frame business decisions and tradeoffs effectively through quantitative analysis and visualization.
• Hands-on technical knowledge and experience to analyze transactional data for detecting fraud with preferred experience using fraud platforms, such as LexisNexis, NICE/Actimize, FICO Falcon, ThreatMetrix, and/or Feature Space.
• Subject matter expertise in analytical tools such as SQL, Python, SAS, Tableau, etc.
• Advanced project management skills with stakeholders across a matrixed organization and the ability to independently manage multiple priorities.
• Advanced experience independently drafting and presenting written and oral communications to senior leadership on payment fraud risks and strategies.

What sets you apart:

• Demonstrated recent experience writing complex fraud prevention rules, back-tests and implementing rules in collaboration with the larger payment team. (required).
• 4+ years risk management and fraud prevention in the P&C and Life insurance industry.
• Certified Anti-Fraud Specialist (CAFS) or Certified Fraud Examiner (CFE) or similar certification.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450 - $197,730

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.