Strategic Innovation Intern

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Strategic Innovation Internship lets you showcase your skills, while gaining real-life experience that’ll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor.

The internship is based at USAA Corporate Headquarters in San Antonio, TX.

What you'll do:

Under direct supervision and following risk and compliance procedures and guidance, you will perform routine work assignments and problem resolution to support other team members tasks, including the following

• Collaborates with team members to identify strategic business opportunities and supports thought processes to evaluate the problem statement and possible solutions as an input to an overall recommendation to business partners.
• Co-develops presentations and recommendations to leadership and senior management to decide on and launch appropriate innovation lifecycles.
• Tests for market need and interest.
• Uses business case methodology for inclusion in project recommendations.
• Ensures execution of assigned innovation programs and that process steps are complete with appropriate documentation.
• Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you need to have:

To qualify, you must be pursuing a bachelor’s degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2025 internship will start on May 28, 2025 and last through August 8, 2025.

• Graduation date cannot be prior to August 8, 2025
• Demonstrated problem solving skills
• Ability to work in a team environment
• Effective written, communication, presentation and computer skills including proven understanding of Microsoft Office products
• Related experience or education (e.g., courses in computer science, design, business management, or similar) demonstrating proficiency and/or strong interest in innovation, product/software development, project management, and/or agile framework.

What sets you apart:

• Graduation date between August 2025 and July 2026
• Pursuing a degree with a concentration in Business, Finance, Economics, Mathematics, Engineering or a related field
• Related experience or education (e.g., courses in finance, business, economics, mathematics, or similar) demonstrating proficiency and/or strong interest in P&C insurance, Banking, Life Insurance, or other financial services.
• Demonstrated leadership ability through previous internships, employment, classes, extra-curricular or club activities

Compensation range: The salary range for this position is: $22 - $24. Interns will receive an intern stipend to assist with expenses.

USAA views its internship program as a pipeline to possible future employment. This is based on an individual’s graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.